FAQs

Why should we switch from a traditional paper guestbook to The Digital Guestbook?

1

The Digital Guestbook replaces paper books, instantly capturing clear, organized guest details and eliminating hard-to-read handwriting. It reduces staff stress by providing a complete, usable record, including a complimentary PDF.


How does The Digital Guestbook make funeral services easier to manage?

2

Guests can sign in from their own phones using a QR code or an in-person kiosk. This eliminates the need to pass around a book or wait in line to sign a guest book. Multiple people can sign The Digital Guestbook at the same time, reducing congestion and creating a seamless flow during visitations and services.


Yes. Guests can sign in on a touchscreen kiosk or scan a QR code using their own phone — no app downloads required. The interface is clean, intuitive, and designed for all age groups.

3

Is it simple for guests to use?


Families receive a clean, organized guest list they can easily use for thank-you notes. No deciphering handwriting. No missed names. Just a complete record of everyone who showed their support. We also give a option to print acknowledgments with pre-addressed envelopes to makes things even easier for families.

How does this benefit families after the service?

4


Can guests who cannot attend still sign the guestbook?

5

Absolutely. Remote access allows out-of-town family and friends to participate, ensuring no one is left out — even if they cannot attend in person.


Yes. Guest information is stored securely and used only for memorial and acknowledgment purposes. Privacy and professionalism are top priorities.

6

Is the information secure?


Our QR code option ensures you’re never limited by equipment or space. Guests can sign in instantly from their own phones, eliminating the need to pass around a book or rely on a single kiosk. It’s efficient, flexible, and designed to work seamlessly in any service environment. Other options include using portable Wi-Fi routers.

What happens if we don’t have Wi-Fi available?

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How quickly can we implement The Digital Guestbook?

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Setup is fast and straightforward. Most funeral homes can begin using the service within a few hours. Our service requires minimal training and no complicated installation process.


Not at all. You decide when it makes sense to offer it. Some funeral homes use The Digital Guestbook for every service, while others reserve it for larger visitations or specific family requests. There is no minimum case requirement — you are always in control of when and how you use it.

Do we have to use The Digital Guestbook for every service?

9


Yes. If you do not need a kiosk on-site full time, you can rent equipment as needed for individual services. It is a flexible option designed for funeral homes of all sizes and volumes, so you only pay for what you actually use.

Can we rent the kiosk equipment on a per-case basis?

10


No long-term commitment is required to get started. Whether you use The Digital Guestbook for one service a month or twenty, we work with you to find an arrangement that fits your operation. Reach out to our team to discuss the options that make the most sense for your funeral home.

Is there a long-term contract required?

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Families expect convenience and professionalism. Offering The Digital Guestbook shows that your funeral home is forward-thinking, organized, and attentive to detail while maintaining traditions.

How does this modernize our funeral home?

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What makes The Digital Guestbook different from other guestbooks?

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Website-based guestbooks rely on guests remembering to sign later, The Digital Guestbook is built for in-person engagement. It captures attendance during the service, when participation is highest — ensuring families receive a complete and accurate record of support.


How much does The Digital Guestbook cost?

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Pricing starts around $185 per case, however prices vary based on your funeral home's size and how you plan to use the service. We offer per-case arrangements, equipment rentals, or a monthly plans. We keep things flexible because no two funeral homes operate the same way. Reach out for a free consultation and we'll put together an option that fits your volume and budget.